Question 1

Is it cheaper to book here than on Airbnb or Vrbo?

Accepted Answer

Yes. When you book direct at **saltsandretreat.com** there are **no third-party service fees**, and you can use promo code **DIRECT** to take **$100 off** your stay. Same house, better price — and you're talking to the owner, not a call center.

Question 2

Do returning guests get a discount?

Accepted Answer

Absolutely. Guests who come back year after year earn **bigger discounts with every stay**. Contact us directly to lock in your week and your loyalty rate.

Question 3

Is it safe to pay on your website?

Accepted Answer

Yes. Online payments are processed securely by **Stripe**. Your card is encrypted end-to-end on Stripe's servers, and we never store your full card number.

Question 4

What is your cancellation policy?

Accepted Answer

For direct bookings:

-   **60+ days before arrival:** full refund of payments made
-   **30–59 days before arrival:** 50% refund
-   **Fewer than 30 days:** non-refundable

Question 5

What if I booked through Airbnb or Vrbo?

Accepted Answer

Bookings made on those platforms follow the platform's own cancellation terms shown at checkout, which are often stricter. For the best price and the policy above, book directly on saltsandretreat.com.

Question 6

Do you recommend travel insurance?

Accepted Answer

Yes — travel insurance can protect your trip if something unexpected comes up outside the refund windows.

Question 7

When is check-in and check-out?

Accepted Answer

**Check-in:** 4:00 PM · **Check-out:** 10:00 AM. These match the times on our Airbnb and Vrbo listings.

Question 8

How do I get in? Is there a key?

Accepted Answer

The home is **self check-in** — no need to meet anyone. Your front door has a keypad, and your code is the **last 4 digits of the phone number you booked with**. We'll send full arrival instructions before your stay.

Question 9

Can I check in early or check out late?

Accepted Answer

Often possible when there's no same-day guest on the other side. Please ask the day before and we'll confirm with our cleaning team.

Question 10

Where do I park?

Accepted Answer

The home has **2 dedicated parking spots** directly in front of the unit (2 vehicles maximum). Please don't cross into the neighbor's spot or park on the street or in neighboring yards.

Question 11

How many people does it sleep?

Accepted Answer

Up to **10 guests** across **3 bedrooms and 2.5 bathrooms**: a main-level king suite (no stairs required), an upstairs queen room, and a kids' favorite bunk room with two twin bunks and two queen bunks that sleeps 6 and has its own AC.

Question 12

How close is the beach?

Accepted Answer

About a **half mile — an easy 8-minute walk**, with a playground on the way. You're in the quiet Windy Hill section, with golf, mini golf, shopping, and restaurants directly across the street, and CVS and Starbucks a 2-minute walk away.

Question 13

Do you provide linens, towels, and starter supplies?

Accepted Answer

Yes — beds are made with fresh linens and bath towels are provided, along with a starter set of paper goods, trash bags, and dish and soap basics. Beach towels and extra consumables beyond the starter set are guest-provided.

Question 14

Is there beach gear?

Accepted Answer

Yes! A **beach cart, chairs, and beach supplies** are in the utility room right next to the living room — help yourself.

Question 15

Is there a grill?

Accepted Answer

Yes, a **gas grill with propane included**. A spare propane tank is in the backyard; if you run out, Walgreens and CVS offer refills and we'll reimburse you with a receipt. Please clean the grill after use.

Question 16

Is there an outdoor shower?

Accepted Answer

Yes — perfect for rinsing off the sand. Open the gate by lifting slightly and pulling out, then turn on the water hose (and off when you're done).

Question 17

What about WiFi?

Accepted Answer

High-speed WiFi covers the whole home. The network and password are in your welcome book, along with a QR code to connect instantly.

Question 18

Do you allow pets?

Accepted Answer

No — pets are not permitted at this property. Verified service animals are welcome in accordance with applicable law; please let us know in advance.

Question 19

Is smoking allowed?

Accepted Answer

No smoking or vaping inside the home. Tobacco use is fine on the patio, as long as you clean up and dispose of cigarette butts properly.

Question 20

Are there security cameras?

Accepted Answer

**Exterior only** — one facing the front yard, one in the back yard, and one on the garage, for everyone's safety. There are **no cameras inside** the home.

Question 21

How does trash work?

Accepted Answer

Just place trash in the bins outside. A **home-to-curb service** takes the bins to the curb on **Wednesday night** and brings them back in **Thursday morning** — you don't have to do a thing.

Question 22

Anything off limits?

Accepted Answer

The garage is not part of the rental, and we ask that you **avoid the backyard gate** — just in case any critters have wandered into that area. Everything you need is accessible without it.

Question 23

A note on coastal living

Accepted Answer

South Carolina summers are warm and humid. Because the cottage is all on one level, the occasional gecko, spider, or bug may find its way inside despite regular professional pest treatment. It's simply part of the coastal experience!

Question 24

Can we rent a golf cart?

Accepted Answer

Yes — **Myrtle Beach Golf Carts - North (The Original)** is less than half a mile away and will deliver a cart right to the house. In South Carolina, golf carts must be operated by a licensed driver on approved roads.

Question 25

What's nearby?

Accepted Answer

The beach and playground (8-min walk), golf and mini golf including world-famous Hawaiian Rumble, Barefoot Landing (5 min), Cherry Grove Pier, Alligator Adventure, Original Painter's Homemade Ice Cream, and downtown Myrtle Beach (20 min).

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